Nature’s Kiss is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays.
What are the Shipping & Handling Charges?
We charge a flat fee of INR 100 for all orders within India. The shipping charges will be notified at the time of check out and consumers will know about this before making payments.
How long does it take for an order to arrive?
Orders are dispatched within 2-3 working days. Most orders are delivered within 5 working days. However in case there are few areas which are out of coverage deliverable areas, the delivery time may be longer. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order
What if the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please send us an package opening videos and pictures of damage products at natureskissbymissa@gmail.com. We will personally ensure that a new replacement is issued to you with no additional cost.
Important Notes –
- Nature’s Kiss is not responsible for any damages caused after delivery.
- Nature’s Kiss cannot accept exchange of opened or used products once sold or delivered.
- The products returned must be in its original packaging, in an undamaged condition and accompanied by the original receipt.
- Issues due to wrong usage and improper storage will not be covered under this policy.
- Shipping charges of the returned product will not be included in the refund amount as it is a non- refundable expense.
- The refund/exchange request will be approved only after examination from the Nature’s Kiss Quality Control team.
- Once your request for exchange/ refund is accepted, please allow up to three weeks to process the refund or exchange.